| 2014 | |
|---|---|
| Uptime percentage (excluding scheduled maintenance) | 100% |
| Uptime percentage (including scheduled maintenance) | 99.96% |
| Scheduled downtime | 3hrs |
| Unscheduled downtime | 0 |
Scheduled Maintenance
In 2014 thus far we have had two scheduled maintenance periods.
| Date | Reserved Time | Actual | Reason |
|---|---|---|---|
| Sat 1st March 2014 | 1am-6am | 2.15am-3.15am | Cloud Migration |
| Sat 8th March 2014 | 1am-6am | 3.30am-4.30am | Cloud Migration |
2014-06-03 SSL Certificate Issues
On Monday 3rd June 2014 we carried out a scheduled and routine SSL certificate upgrade following a testing period with selected customers. Unfortunately a minority of customer systems that used Oracle Wallet Manager or legacy versions of ASP could not handle the more modern certificate format. After troubleshooting various options we reverted to a more basic SSL certificate format. We apologise for any inconvenience caused.