- How long does a Finance Check take?
- How do I receive a Finance Check result?
- What finance information is provided in a Finance Check?
- Does a Finance Check include how much finance is outstanding?
- My text says ‘may be on finance’ – what do I do now?
- How do I update the Cartell Car Check with the finance result?
- How long does it take to clear outstanding finance on a vehicle?
- Finance is now clear, do I need to purchase a new check?
How long does a Finance Check take?
No finance check in Ireland is instant. Some providers claim to carry out instant finance checks. These are incomplete and not verified. Cartell provides a complete and verified finance check and it usually takes just a few seconds. Sometimes we need to contact the finance house to verify the result further and this can only be done during working hours. When this is the case, your finance result will (nearly always) be complete the following working morning.
How do I receive a Finance Check result?
When the finance check has been verified by the bank, we will send you a free text message to the mobile phone number you provided. You will also automatically get an email with the result.
What finance information is included in a Finance Check?
When you do a finance check with Cartell, we will tell you if the vehicle is clear of finance or not clear of finance; we’ll also usually be able to tell you the commencement date of the finance and the term, i.e. the number of months of the original agreement according to the finance house. We verify the finance with every bank and owing to Data Protection the above is all the information we can provide to you. If you require further information, then we recommend you contact the finance house yourself.
Does a Finance Check include how much finance is outstanding?
No. Due to Data Protection, finance houses will only disclose this information (known as settlement amounts) to the account holder. If you are in the presence of the account holder, then they may give you more details only after confirming some security details with the account holder.
My text says ‘may be on finance’ – what do I do now?
Sometimes we need to verify the finance with the bank. When this is the case, we will notify you with a text message saying ‘The Irish Finance Check 403xxxx for vehicle 09d100xxx requires Cartell to RING the bank on your behalf during banking office hours as the vehicle may be on finance.’ When this happens, we are contacting the finance house to get a live result. You do not need to do anything. You will receive another text message shortly after with the verified result. If the check is done outside office hours, then it will usually be the following working morning.
How long does it take to clear outstanding finance on a Vehicle?
When a payment is received by the finance house, it normally takes up to 10 working days for the vehicle to be clear of finance but the length of time depends on the payment method and can vary from bank to bank. In that time, we can tell if the finance house has received a payment or not, but it cannot be cleared until the finance house tells us its clear.
Finance is now clear, do I need to purchase a new check?
If a payment to clear the finance was made more than 10 working days ago and you are sure that account is now clear from finance, we would still advise you carry out a fresh finance check. This is because sometimes vehicles can be put on finance again with a different finance house during that period. To prevent this, you need to run the finance check again which will check the finance against all the finance houses including the one that has cleared the vehicle.
If you have any questions about your Cartell Car Check or Cartell Trade Account please contact us.