Cartell System Status

System Status Comments
Consumer Services Normal
Dealer Services Normal
XML/SOAP/VRM Normal
Carstat Normal See maintenance schedule below
HPI UK Data/NMR
 Normal See maintenance schedule below
HPI(Ireland) Normal
SMS Monitoring Some O2 customers are reporting that they are not receiving all their messages recently. We have taken this up with our SMS provider and will chase.

Weekly Maintenance – HPI UK

HPI perform their weekly data updates on Sunday mornings from 00:00 am to about 07:00am, however, systems are usually fully updated and functional by 02:00am. During the update period access to UK data is restricted, and vehicle data may not be available.

Maintenance – Carstat

The Carstat database is updated at least once a week between 6pm-9am. During the update process services will be available, however, some queries may take longer to complete. Please contact support if this interferes with your research.

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